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Social Dimension

Occupational Health and Safety Management

The Company places great importance on safety, occupational health, and the working environment. Policies have been established to support safety activities, implement strict accident-prevention measures, and foster a safety culture that encompasses both employees and contractors. In addition, the Company continually improves the workplace environment to ensure that personnel can work safely, maintain good health, and enjoy long-term quality of life.

The Company has established a Workplace Occupational Safety, Health, and Environment Committee, comprising both management and employee representatives. This committee is responsible for setting operational guidelines and monitoring the implementation of safety plans. Its long-term target is to achieve zero accidents and minimize safety-related losses through regular training and a wide range of safety activities, including Safety Talks, annual fire drills and evacuation exercises, annual health check-ups, and a hearing conservation program.

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Performance Overview

Related Documents

  • Safety Occupational Health and Working Environment Policy Download

Social Responsibilities and Community Engagement

“Corporate Social Responsibility” is a guiding principle of the Company’s business operations. We are committed to fostering business growth in parallel with social development and improving of quality of life. The Company places emphasis on addressing issues that affect people’s livelihoods, strengthening economic resilience, and reducing social inequality. These efforts are undertaken through both regular business practices and additional initiatives that create social value. To ensure accountability, the Company conducts also through annual community expectation and satisfaction surveys evaluates the impact of its operations.

The Company has implemented a wide range of key initiatives covering youth education, health promotion and public welfare, and the preservation of traditions and culture. Since 2021, we have also continued the “Food for Future Generation” project, which focuses on reducing Food Loss and Waste (FLW) and strengthening food security for communities and vulnerable groups. These efforts reflect the Company’s strong commitment to creating sustainable positive impacts on society.

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Performance Overview

Social Activities

NRF Supports Siriraj Hospital’s Blood Bank with Over 12,000 Milliliters of Blood Donations
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NRF Supports Siriraj Hospital’s Blood Bank with Over 12,000 Milliliters of Blood Donations
NRF Donates Old Desk Calendars to Support Educational Opportunities for the Visually Impaired
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NRF Donates Old Desk Calendars to Support Educational Opportunities for the Visually Impaired
NRF x Wake Up Waste: Turning Over 4,000 Plastic Bottles into Points to Create New Value for a More Sustainable World
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NRF x Wake Up Waste: Turning Over 4,000 Plastic Bottles into Points to Create New Value for a More Sustainable World
NRF Advances Its CSR Mission by Donating Clothes to the Krajok Ngao Foundation to Deliver Happiness to Communities in Need
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NRF Advances Its CSR Mission by Donating Clothes to the Krajok Ngao Foundation to Deliver Happiness to Communities in Need
NRF Enhances Quality of Life with the 3rd Edition of “Soul Kitchen”—Freshly Prepared Meals Delivered to the Elderly at Ban Bang Khae and the Wat Chan Pradittharam Community
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NRF Enhances Quality of Life with the 3rd Edition of “Soul Kitchen”—Freshly Prepared Meals Delivered to the Elderly at Ban Bang Khae and the Wat Chan Pradittharam Community

Human Capital Development and Employee Retention

The Company places strong emphasis on providing appropriate and comprehensive employee benefits, covering both essential welfare benefits necessary for daily living and programs designed to promote morale and well-being. These benefits are aligned with employees’ needs, the dynamics of the modern era, and applicable regulations, ensuring that all employees feel cared for, supported, and a genuine part of the organization. In addition, the Company regularly assesses employee satisfaction and engagement, while also encouraging feedback through multiple channels such as suggestion boxes, employee representatives, division meetings, and other communication platforms. Insights gathered from this open dialogue are used to refine and improve welfare programs to meet the evolving needs of our workforce.

For employee development, the Company has established a clear performance appraisal system, serving as an essential tool for evaluating employee performance and potential. The assessment results are analyzed to identify each employee’s strengths and areas for improvement, determine skill gaps, and design targeted development programs aligned with organizational needs. This approach enables employees to enhance their knowledge, skills, and expertise, ultimately increasing their effectiveness and efficiency at work.

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Performance Overview

Human Rights and Labor Practices

The Company has established and adheres to a Human Rights Policy that complies with the United Nations Guiding Principles on Business and Human Rights (UNGPs), as well as relevant labor laws and guidelines. This policy aims to prevent human rights violations across the Company’s business operations and among all stakeholders throughout the value chain. The Company is committed to promoting diversity, equity, and inclusion (DE&I) for all employees by fostering a culture of respect for individual differences through its DE&I Management policy. In addition, the Company continuously monitors and evaluates its performance through a comprehensive Human Rights Due Diligence (HRDD) process and Human Rights Risk Assessment (HRRA) to ensure the effectiveness of existing prevention, control, and mitigation measures.

Furthermore, the Company supports the employment of people with disabilities by providing them opportunities to demonstrate their potential, earn income, and achieve self-reliance. In addition, a welfare committee has been established within the workplace to encourage consultation and employee participation in decisions regarding benefit allocation, ensuring that welfare programs comprehensively address and meet the genuine needs of employees.

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Performance Overview

Related Documents

Living Wage Commitment

The Company is committed to providing fair and equitable compensation to all employees. We believe that all employees should receive wages sufficient to meet basic living needs and support a decent standard of living for themselves and their families.

The Company commits to continuously paying at least a living wage to all employees in all operating locations, in accordance with applicable living wage benchmarks, legal requirements, and internationally recognized human rights principles, including the ILO Conventions and the UN Guiding Principles on Business and Human Rights.

We regularly review wage levels to ensure alignment with economic conditions, cost of living, and relevant living wage references, and we are committed to maintaining this standard on an ongoing basis.