Our Progress on Sustainability in 2024
Governance and Economic Dimension
Total number of confirmed incidents of corruption or bribery
Target
0
case
Performance
0
case
Continued submission of the UNGC Communication on Progress (CoP) report
Target
Performance
Customer Satisfaction Score
Target
≥
Performance
Breaches of customer privacy and loss of customer data
Target
0
case
Performance
0
case
Critical Tier 1 suppliers assessed for ESG risks (ESG self-assessment)
Target
Performance
New suppliers screened using the Company’s sustainability criteria
Target
Performance
Critical Tier 1 suppliers that signed the Supplier Code of Conduct acknowledgement
Target
Performance
Maintains continuous BRCGS (Brand Reputation through Compliance Global Standards) certification for international food safety
Target
Grade A
Performance
Grade A+
Employees with a high cybersecurity risk who have received awareness training
Target
Performance
Number of data security breaches
Target
0
case
Performance
0
case
Number of complaints regarding breaches of customer privacy
Target
0
case
Performance
0
case
Maintained certification under the Thai Private Sector Collective Action Against Corruption (CAC)
Environmental Dimension
Reduce GHG emissions intensity (Scope 1&2)
Target
<
tCO2e/tonne of product
Performance
tCO2e/tonne of product
Air quality monitoring results for TSP, SO2, NO2, and CO do not exceed the air quality standards prescribed by law
Target
Performance
Reduce electricity intensity
Target
<
kWh/tonne of product
Performance
kWh/tonne of product
Reduce fuel oil usage intensity
Target
<
liter/tonne of product
Performance
liter/tonne of product
Reduce water intensity
Target
<
m3/tonne of product
Performance
m3/tonne of product
Conduct a water risk assessment in water-stressed areas at all company operational sites
Target
Performance
Increasing recycling rate
Target
>
Performance
Achieving Carbon Neutrality*
*NRF received Carbon Neutral Organization certifications from TGO for 5 consecutive years, starting in 2020.
Social Dimension
Significant human rights violations cases
Target
0
case
Performance
0
case
Conducts Human Rights Risk Assessment (HRRA) every 3 years
Employee satisfaction score
Target
Performance
Workforce
people
employees
Male
Female
Average training hours
Target
hours/person/year
Performance
hours/person/year
Complaints from the community
Target
0
case
Performance
0
case
Number of works related fatalities (Employees)
Target
0
person
Performance
0
person
Number of works related fatalities (Contractors)
Target
0
person
Performance
0
person
Occupational illness Frequency Rate (OIFR) (Employees)
Target
cases per 1,000,000 work hours
Performance
cases per 1,000,000 work hours
Occupational illness Frequency Rate (OIFR) (Contractors)
Target
cases per 1,000,000 work hours
Performance
cases per 1,000,000 work hours
Lost Time Injuries Frequency Rate (LTIFR) (Employees)
Target
cases per 1,000,000 work hours
Performance
cases per 1,000,000 work hours
Lost Time Injuries Frequency Rate (LTIFR) (Contractors)
Target
cases per 1,000,000 work hours
Performance
cases per 1,000,000 work hours